CCRC Patients Bill of Rights

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A safe and clean living environment.
Be treated with courtesy, respect and full recognition of dignity and individuality.
Adequate and appropriate medical treatment, nursing care and other services that comprise necessary and appropriate care consistent with the program for which resident contracted and without regard to source of payment.
Have all reasonable requests and inquires responded to promptly.
Have clothes and bed sheets changed as needed to ensure comfort and sanitation.
Obtain name and speciality of a physician or other person responsibility for coordinating care.
Select staff physician of choice, or obtain own physician from outside the facility.
Communicate with the physician in planning treatment of care, obtain current information on status, have access to medical records, and give or withhold informed consent for treatment.
Withhold payment to physician if physician did not visit.
Confidentiality of records and give or withhold consent for release of records.
Privacy during medical examination and personal care.
Refuse to serve as a research subject.
Be free from chemical and physical restraints except under supervision and physicians orders.
Obtain pharmacist of choice and pay fair market price for prescriptions.
Exercise all civic rights unless adjudication incompetent.
Consume alcoholic beverages or use tobacco unless not medically advisable or contradictory to written admission policies.
Retire and rise on own schedule as per request as long as this does not disturb others or posted meal schedules.
Observe religious obligations and activities, maintain individual and cultural identity, and participate in social and community groups.
Private and unrestricted communications, including receiving and sending sealed, unopened correspondence, access to telephone, and private visits.
Privacy for visits by spouse or to share a room if both are residents of the same facility.
Have room doors closed and not have them opened without knocking.
Retain and use personal clothing and a reasonable amount of possession in a secure manner.
Be informed of basic rate changes, services offered by the facility, and charges for additional services, and receive a 30-day notice of rate changes.
Receive and review itemized bills for monthly charges.
Manage own financial affairs or receive quarterly accounting of financial transactions if right is delegated to the facility.
Unrestricted access to property on deposit at reasonable hours.
Not be transferred or discharged except for medical records, nonpayment or revocation of the facility's license.
To freely voice grievances and recommendations. This includes access to the Resident's Right Advocate and right to participate in consumer advocacy groups.
Have significant changes in health status reported to the legal guardian or responsible party.

A safe and clean living environment.
Be treated with courtesy, respect and full recognition of dignity and individuality.
Adequate and appropriate medical treatment, nursing care and other services that comprise necessary and appropriate care consistent with the program for which resident contracted and without regard to source of payment.
Have all reasonable requests and inquires responded to promptly.
Have clothes and bed sheets changed as needed to ensure comfort and sanitation.
Obtain name and speciality of a physician or other person responsibility for coordinating care.
Select staff physician of choice, or obtain own physician from outside the facility.
Communicate with the physician in planning treatment of care, obtain current information on status, have access to medical records, and give or withhold informed consent for treatment.
Withhold payment to physician if physician did not visit.
Confidentiality of records and give or withhold consent for release of records.
Privacy during medical examination and personal care.
Refuse to serve as a research subject.
Be free from chemical and physical restraints except under supervision and physicians orders.
Obtain pharmacist of choice and pay fair market price for prescriptions.
Exercise all civic rights unless adjudication incompetent.
Consume alcoholic beverages or use tobacco unless not medically advisable or contradictory to written admission policies.
Retire and rise on own schedule as per request as long as this does not disturb others or posted meal schedules.
Observe religious obligations and activities, maintain individual and cultural identity, and participate in social and community groups.
Private and unrestricted communications, including receiving and sending sealed, unopened correspondence, access to telephone, and private visits.
Privacy for visits by spouse or to share a room if both are residents of the same facility.
Have room doors closed and not have them opened without knocking.
Retain and use personal clothing and a reasonable amount of possession in a secure manner.
Be informed of basic rate changes, services offered by the facility, and charges for additional services, and receive a 30-day notice of rate changes.
Receive and review itemized bills for monthly charges.
Manage own financial affairs or receive quarterly accounting of financial transactions if right is delegated to the facility.
Unrestricted access to property on deposit at reasonable hours.
Not be transferred or discharged except for medical records, nonpayment or revocation of the facility's license.
To freely voice grievances and recommendations. This includes access to the Resident's Right Advocate and right to participate in consumer advocacy groups.
Have significant changes in health status reported to the legal guardian or responsible party.